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Careers

The people here at Sita don’t just create travel products — they create moments that last a lifetime. It’s the diversity of these people and their passion for the destination that inspires everything we do. Join Sita, India’s most awarded travel company and explore the real world of travel.

Where do you see yourself at Sita?

Do the most
meaningful work of
your career

We’re Hiring

Job Description

Inviting applications from enthusiastic candidates with prior experience in a managerial capacity having handled inbound ‘FIT’ clientele, preferably from US/ UK markets. The role is based out of Gurugram. The candidate must be a post-graduate/ graduate in Travel and Tourism with 10 – 12 years of relevant experience in the inbound travel domain. He/she must have excellent communication, negotiation and team handling skills. A brief of the duties & responsibilities is as follows:

  • Ensure synergy and cross – fertilization of activities across markets.
  • Taking stock of competitors’ actions and taking counter measures.
  • Monitoring performance of the team.
  • Ensure setting up new businesses in line with the plans of the Business Unit.
  • Ensure implementation of various policies, systems, processes etc
  • Devise and implement strategies which improve the business unit’s performance.
  • Motivate, lead and guide team members.
  • Monitoring day to day operations being handled by the team.
  • Maintaining cordial relations with hotels, airlines, other servicing entities.
  • Negotiates better rates where rates negotiated need to be improved upon.
  • Responsible for the performance of the markets assigned to him/ her.
  • Ensure removal of any bottle neck which could hamper operations.
  • Lead and guide team members, as required.
  • Interact with Foreign Agents / Suppliers.
  • Ensure co-ordination between Operations and Transport Team.
Job Description

Inviting applications from enthusiastic candidates with prior experience in a managerial capacity having handled inbound ‘Groups’ clientele, preferably from US/ UK markets. The role is based out of Gurugram. The candidate must be a post-graduate/ graduate in Travel and Tourism with 10 – 12 years of relevant experience in the inbound travel domain. He/she must have excellent communication, negotiation and team handling skills. A brief of the duties & responsibilities is as follows:

  • Ensure synergy and cross – fertilization of activities across markets.
  • Taking stock of competitors’ actions and taking counter measures.
  • Monitoring performance of the team.
  • Ensure setting up new businesses in line with the plans of the Business Unit.
  • Ensure implementation of various policies, systems, processes etc
  • Devise and implement strategies which improve the business unit’s performance.
  • Motivate, lead and guide team members.
  • Monitoring day to day operations being handled by the team.
  • Maintaining cordial relations with hotels, airlines, other servicing entities.
  • Negotiates better rates where rates negotiated need to be improved upon.
  • Responsible for the performance of the markets assigned to him/ her.
  • Ensure removal of any bottle neck which could hamper operations.
  • Lead and guide team members, as required.
  • Interact with Foreign Agents / Suppliers.
  • Ensure co-ordination between Operations and Transport Team.
Job Description

Inviting applications from young and vibrant candidates for the profile of ‘HR Analyst’ based out of Gurugram. The candidate must be a graduate with 2 to 5 years of experience in HR operations/data analysis/data manipulation/problem solving along with excellent knowledge of Microsoft Office, especially Excel, PowerPoint, and Word. He/she must have excellent command on English language. A brief of the duties & responsibilities is as follows:

  • Be the HR system lead, working with the external service provider(s) to ensure the system is usable for all employees, and updates/improvements are developed and implemented when required.
  • Ensure high quality, accurate, insightful data is prepared and maintained, working with the HR Team to ensure effectiveness.
  • Deal with requests for information, and create adhoc reports for the team, employees, and management as required.
  • Design accurately & prepare all required HR data reports, displayed in appropriate formats, in agreed timeframes/metrics/dashboards.
  • Liaise with internal business units to obtain required data.
  • Work with different HR functions to provide administrative improvements and bespoke tools that drive efficiencies and improve reporting.
  • Responsible for HR related Quarterly and Annual Audits.
Job Description

Inviting applications from Chartered Accountants for the profile of ‘Business Analyst’ in our Finance team based out of Gurugram. The candidate must be a CA minimum 5 to 6 years of post-qualification experience. The incumbent must be proficient in handling MS office (Word, Excel and Power Point) along with excellent knowledge of SAP. He/she must have excellent command on English language. A brief of the duties & responsibilities is as follows:

  • Closely work with GM-Business Finance in data mining and analysis.
  • G.L. Scrutiny, Profit & Loss Analysis and Balance Sheet movement analysis.
  • Budgeting
  • To prepare projections in consultation with GM-Business Finance.
  • Analysis the existing process flow, determining the root cause of issues, and suggesting ways for filling the gaps and process improvement.
Job Description

Inviting applications from enthusiastic candidates for the profile of ‘Manager – Accounts Payable’ in our Finance team based out of Gurugram. The candidate must be a CA or MBA-Finance with a minimum 5 to 6 years of experience in Accounts Payable. The incumbent must be proficient in handling MS office (Word, Excel and Power Point) along with working knowledge of SAP. He/she must have good command on English language. A brief of the duties & responsibilities is as follows:

  • Ensuring that invoices of suppliers are processed and paid on timely basis with accuracy.
  • Follow up with vendors to settle advances.
  • Hiring, training and motivating team members.
  • Ensuring that team members complete tasks assigned to them timely and accurately.
  • Implement improvement ideas to build efficiency in the system and implement controls to increase accuracy.
  • Collaborating closely with operations ,finance and suppliers.
Job Description

Inviting applications from enthusiastic candidates with prior experience in content management. The role is based out of Gurugram. The candidate must be a post-graduate/ graduate with 08 – 12 years of relevant experience in content management. He/she must have excellent communication, editorial mindset and project management skills. A brief of the duties & responsibilities is as follows:

  • Creating content for Marketing & Sales ( Brochures, books, collaterals etc.)
  • Editing Brochures & collaterals as required.
  • Improving Content of our itineraries and city / sightseeing descriptions.
  • Improving communication content with our clients.
  • Training & Inspiring the Operations team to communicate qualitatively through our “Bridge the Knowledge Gap” initiative.
Job Description

Inviting applications from enthusiastic candidates with prior experience in a managerial capacity having handled Marketing activities. The role is based out of Gurugram. The candidate must be a post-graduate/ graduate in Travel and Tourism with 8 – 12 years of relevant experience in marketing domain. He/ She must have knowledge of tourism potential of India, Nepal, Sri Lanka and Bhutan along with excellent communication, negotiation and team handling skills. A brief of the duties & responsibilities is as follows:

  • Develop and implement a marketing plan for Sita working closely with Market heads / Sales to drive customer acquisition.
  • Work with the Market heads / Sales to understand customer segments; develop strategies,
    programs, and policies to drive business growth.
  • Assisting in the production of ongoing competitor analysis and reporting, with particular reference to benchmark analysis, trends — pricing, presentation and promotion.
  • Implement and execute campaigns to nurture leads and customers.
  • Ongoing analyses of marketing campaigns to ensure targets are met.
  • Coordinating copy for all marketing collateral, including brochures, letters, emails and website.
  • Build campaigns and stories for unique selling points.
  • Oversee creative message development for the business.
  • Plan new research-based brand strategies for current and subsequent years that will increase leisure travel market share.
  • Coordinate special events / familiarization.
  • Implement cooperative advertising programs.
  • Contribute to the flow of new web content, social networks and blog sites.
  • Attend meeting, seminars, conventions, and workshops to further knowledge stay informed of the changes in the tourism industry, and exchange information.
  • Collect necessary and pertinent travel research and reports findings.
  • Analyse and provide monthly marketing metrics and lead status reports.
  • Prepare and deliver presentations.
Brief outline of the Roles & Responsibilities
  • Draft all contracts, lease agreements and MoUs prior to entering into by or with Travel Corporation (India) Ltd. and / or on behalf of Travel Corporation (India) Ltd. by any employee or third party.
  • To draft, negotiate, finalise and implement corporate governance policies contracts with vendors, customers, employees etc.
  • Manage the impact of external factors such as contractual matters, litigation, financial transactions and city/ state regulatory matters.
  • To co-ordinate with Government authorities, legal consultants and liaise regularly with them for validating decisions on company legal issues if any.
Eligibility Criteria
  • The candidate must be a law graduate with minimum 8- 12 years of experience.
  • Must have knowledge about corporate legal matters, corporate statutory compliances etc.
  • Demonstrated ability to proactively seek required documents and drive required outcomes.
  • Experience in reviewing and drafting legal documents and contracts.
  • Proficiency in MS word & Excel.
  • Demonstrates written & oral communication skills and the ability to articulate ideas effectively.
  • Strong interpersonal & conceptual skills.
  • Proven ability to meet deadlines.
  • People from LPO background need not apply.
Brief outline of the Roles & Responsibilities
  • Liasoning for infrastructural, hardware, networking requirements for application programming as per business needs.
  • Strategize to ensure application is in line with technological up gradations and with modification/ additions to support changes in the business processes.
  • Should ensure connectivity with suppliers and Clients for automated workflows as per business needs ( XML linkages for quick turnaround ).
  • Key skills – Asp.Net, SQL, XML, TFS, Visual Studio, BI, CRM.
  • Should be capable of understanding the IT needs of an organization and devising long term plans to meet the business objectives.
  • Understand business needs and implement business applications with supporting infrastructure and processes.
  • Should have experience in managing contracts and dealing with external vendors/consultants, service providers.
  • Strong project management skills with excellent internal and external relationship management and team skills.
Eligibility Criteria
  • B.E./ B. Tech graduate or else graduate in any stream with a relevant certification or PG in Computer Science.
  • 8-12 years (e-commerce/ travel and tourism industry experience is preferred).
  • Must have good problem solving skills with ability to take decisions under pressure.
  • Must have good negotiation, coordination, analytical and PR skills.
  • Good to have technical skills:
    Principle & Patterns: OOAD, OOPS, SOLID, GRASP, Design Patterns (Gang Of Four)
    Framework: .Net, Angular.js
    Language: C#, VB, JavaScript
    Database: SQL Server 2008, SSIS
    Web Development: ASP.Net, MVC
    Windows Development: Window Services
    Reporting: Crystal Reports, SSRS
    Services: WCF, Web-API
Brief outline of the Roles & Responsibilities
  • Vendor Management – Relationship and Rate-Negotiations.
  • Close coordination with Quality Control and implementation of SLAs.
  • Team Management and coordination with DO-CSEs and Operations-teams.
  • Responsible and accountable for day to day coordination and effective vehicle allocation.
  • Support to DGM in overall supervision and administration of the day to day transactions.
  • Ensure timely payment to all business-partners.
  • Ensure delivery of services as per Class By Sita standards.
Eligibility Criteria Graduate/PG in Travel & Tourism
  • 8-12 years of industry experience.
  • Must have good problem solving skills with ability to take decisions under pressure.
  • Must have good negotiation, coordination and PR skills.
  • Good communication skills in English and Hindi (reading, speaking & writing).
Job Description

Inviting applications from young and energetic candidates for ‘Domestic Sales’ role based at Gurugram. The candidate must be a post-graduate/ graduate with 3 – 8 years of relevant experience in travel/ hospitality industries. He/she must have good communication skills and negotiation skills. A brief of the duties & responsibilities is as follows:

  • Assist in developing new clients so as to increase the turnover.
  • Assist in increasing the share of business from existing agents and their retention.
  • Enhance maximum conversion ratio by way of follow ups.
  • Assist in generating sales from the market as per assigned budget.
  • Ensure high standard of Quality and Service Delivery.
  • Liaise with travel partners, including airlines / hotels to manage booking & schedules.
  • Customer satisfaction (Dealing with customer enquiries & meeting their expectations).
Job Description

Inviting applications from vibrant and enthusiastic candidates for ‘Inbound Operations’ role based at Gurugram. The candidate must be a post-graduate/ graduate with 2 – 8 years of relevant experience in the travel industry. He/she must have work experience in a similar role. A brief of the duties & responsibilities is as follows:

  • Monitor day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines.
  • Actively engage in briefing and debriefing from the Country specialists for each tour.
  • Manage entire life cycle of events including accounting, documentation etc while the Clients are on tour.
  • Ensure proper cost control within stipulated time line.
  • Maintain a close PR with all service providers.
  • Coordinate & follow up with: Respective foreign market manager, product and R&D team for preparing the product & brochures, suppliers and branches and/or service providers as required.
  • Well versed with designing of itineraries and costing.
  • Whenever necessary, negotiate for better rates with hotels for specific movements.
  • Give bookings to hotels/airlines/train/Safaris.
Job Description

Inviting applications from Indian nationals for ‘French Language Translator’ role based at Gurugram. The candidate must be a graduate and have B2/C1 certification in French Language with 1 – 5 years of relevant experience in travel/ hospitality industries. He/she must have excellent command on French and English languages’ and good sales and negotiation skills. A brief of the duties & responsibilities is as follows:

  • To interact with clients over phone / email and sell destination India. Also to ensure that the all the requisite information has been delivered to the client on the call.
  • To maintain high standards of Quality & Service Delivery.
  • To ensure a strong follow up system in order to ensure a higher materialization of the queries.
  • Ensure proper coordination & maintain PR at all service levels.
  • Design and create itineraries, upgrading existing products and ensuring maximum usage of DKC products with the help of back up support team.
  • Customer satisfaction (dealing with customer enquiries & meeting their expectations).

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