The Sita difference can be seen in everything we offer – a strong region wide infrastructure, expert ground operations, best guide panel, authentic and highly creative destination experiences. Sita’s ability to deliver honest value for money, while continuously educating suppliers on partner’s needs, quality controls to ensure service delivery as promised is unrivalled. The company’s longevity and financial strength provides ultimate peace of mind, which always sets us apart.
Why Sita
Our value proposition
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Over 60 years of experience, with proven excellence.
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Local expertise in multiple destinations for seamless travel experience, throughout Indian sub-continent.
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Reputation and financial stability, to ensure peace of mind.
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Qualified and passionate professionals, committed to exceptional service.
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Strong purchasing power, delivering honest value for money.
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A full range of product options, to support your product development goal in the Indian sub-continent.
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Truly authentic, sustainable and knowledge based travel experiences.
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Robust quality control procedures, to ensure delivery as promised.
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Committed to guest well-being, with 24/7 office support.
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Committed to Responsible tourism, with sustainability as a key and constant concern.
We’ve got the numbers
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YEARS OF EXCELLENCE
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AWARDS
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OFFICES
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EMPLOYEES
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GLOBAL PARTNERS
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CLIENT NATIONALITIES
Class by Sita
The level of service is an active element in Sita’s differentiation strategy.
To raise the bar of our service offerings Class by Sita was launched in June 2012.
Class by Sita revolves around CARE model:
C
Cheerfulness and enthusiasm.
A
Attentiveness to guest needs & emotional connect.
R
Resourcefulness in handling difficult situations.
E
Ethical service and dealings.
The CARE model sets objectives for each member to go that extra mile to deliver perfect moments to our clients.
Destination Knowledge Centre
Sita’s product line, Explore features “Out of the ordinary tours for everyone,” giving individuals and small groups an authentic and sustainable travel experience. Travellers will experience the great outdoors, local customs and charming hospitality, flavourful traditional cooking, stimulating art and music and intriguing architecture in a unique yet easily accessible manner. Driving this initiative at Sita is its Destination Knowledge Centre which travels all over the Indian subcontinent in search of compelling stories to inspire destination travel and to ensure that your clients are in the know.
Testimonials
Hello Albert,
I am pleased to say that I am fully recovered from the troubles that beset me during my tour of Southern India with you. I can honestly say that I thoroughly enjoyed the trip and that is because of the excellent way you conducted us during the two weeks we were with you. As you can see I have done a little sketch incorporating you and some of the things that caught my eye during the tour. The small stone carving on the floor I saw in the rock hewn temple you showed us which was adjacent to the glorious rock carvings you introduced us to on our first day’s visit. The rest of the images need no explanation, I think. If you would like the original drawing, I would be pleased to send it to you if you think that’s a possibility. Please let me know. Thank you once again from Pam and myself for your excellent knowledge and the professionalism with which you guided us from Chennai to Cochin
Regards,
Phil
Letter of appreciation from British Deputy High Commission
To view, click here
Matthias Schwotzer
Managing Director,
Marco Polo Reisen GmbH
Laura Kutter
Founder Partner,
Tour de Sens
Jan Middelhoek
Managing Director,
Adventure Specialist Netherlands
Dear colleagues,
We would like to express special gratitude to the Sita host company, which organized four unforgettable days of the opening of fabulous India within the framework of the Golden Triangle program. At Delhi airport, we were met by the wonderful guide Prasant Saini, a great professional in his field. We would like to attribute to its indisputable advantages: excellent knowledge of the Russian language in combination with encyclopedic knowledge of the history, architecture, culture and traditions of India. His tact, helpfulness, ability to solve problems that inevitably arise among tourists, are simply captivating. He fully provided us with safety, security and travel comfort.
We greatly admired the work of Amrik driver. We want to note his punctuality, courtesy, masterful driving in difficult conditions of large cities and bad weather, his desire to stop and show us from the best angles interesting objects along the route of the program.
We wish prosperity to the tour operator ``Pegas``, the company ``Sita`` and our Indian friends!
Thank you Sergey and Tatyana.
Alexander Slupenko
Dear Ernest,
We, a group of tourists from Russia, traveling along the Golden Triangle route, want to express our collective thanks to our guide Pankaj Kumar for his attentive attitude and professionalism. We liked a lot his sightseeing tours, from him we learned a lot of interesting things about the beautiful country of India, its traditions and people. Pankaj has always been very careful and responsible about the organization of our trip. We are glad that we were provided with such a wonderful guide.
With respect and gratitude from the group: Fomina Anastasia, Fomina Olga, Murtazina Elena, Shitman Lyudmila, Romanova Svetlana, Samokhina Olga, Nebozhenko Alexander, Dubina Victoria.
Yours faithfully,
Anastasia Fomina
Buenas Tardes
Te quiero agradecer personalmente por haberme permitido vivir tan increíble experiencia en tu país.
Ahora ya entiendo por qué nuestros clientes regresan tan contentos cada vez que visitan India con los servicios de Sita. Realmente son muy buenos y siempre preocupados de cada detalle.
También te pido les traspases mis agradecimientos a Pavinder y Mahindro, ya que durante el FAM siempre se preocuparon de que entendiera y estuviera cómoda,
Un gran abrazo,
DANIELA
Chile
Dear Deepika,
We both enjoy reading through our India Journals and reliving our time there. Clearly Colin is keen to return, for on only our second night at home, he was asking me where I would like to go for winter holidays, was there anywhere I would prefer to India !!
Do hope you will keep in touch Deepika Sharma, we’d love to hear of your journey through life and of course we do hope at some point you will make it over here to England.
We would be so delighted to have you stay with us to reciprocate some of the care you showered on us.
Fond regards from us both.
Mr & Mrs Heath
Dear Mr. Ganesh,
I am one of the Tour Guides working for Pinto Lopes Viagens. I have travelled a few times under Sita organization in India and it was amazing. India is one of passions and I only hope and pray that we can resume our tours very soon. I have my passort ready, valid Visa and the greatest will to go . Until then ,I am taking the opportunity to read and participate in online education about subjects related to India and therefore I am messaging you to thank all the educational work led and made available by Sita online. It has been very exciting to follow all the useful information. And it helps me stay connected to my goal to work closely with and in India in the future . I am very grateful and wanted to thank all the Sita team.
Dhaniavaad
Namaskaar
Pinto Lopes Viagens
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